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FAQs

Quick answers on sizing, shipping, returns, and orders. Need more help? Contact us.

How do I find my size?

Use our Size Guide and the Fit notes on each product page. Model height and wearing size are listed under Fit.

How long does shipping take?

UK standard delivery is typically 3–5 working days after dispatch. Free shipping applies on qualifying UK orders over £75. See our Shipping Policy.

What is your returns policy?

Eligible items can be returned within 30 days of delivery if unworn, with tags attached. Full details are on our Return & Refund Policy.

Can I exchange for a different size?

Return the original item and place a new order for the size you need so we can reserve available stock.

Do colours match the photography exactly?

We colour-match as carefully as possible. Lighting and screens can cause slight differences — product videos and ghost mannequin images are a good reference.

How do I contact support?

Email us via the Contact page with your order number. We typically reply within 1–2 business days.

Still need help?

Contact us